Your joining hotel is:
New Siam 2 Hotel
50 Trok Rong Mai
Phra-A-Thit Road
Phranakorn
Bangkok 10200
Thailand
Tel: (+66) 02 280 1465
Please note: Sometime joining hotels are subject to change. Please double check your Tour Voucher before you travel.
There are safe deposit boxes for your use (you will get an itemised receipt). Please leave all of your important documents, money and travellers cheques here when you go out but remember to carry some form of ID and a photocopy of your passport with you.
It is advisable not to wear chains or expensive looking watches or jewellery while in major cities. You should also keep your camera concealed when not in use and carry daypacks on your front for extra safety.
Arriving in Bangkok
When arriving at Bangkok International Airport we recommend that you obtain some Thai baht as soon as you arrive. There is an international ATM inside the airport, as well as money exchange offices offering a good rate. The rate will always vary slightly depending on where you go, it may be worth changing a small amount of money at the airport for your transport, and then finding a bank or money exchange within the town centre. There are many ATM’s and money exchanges close by to the hotel should you want to change them after checking into the hotel.
Airport Transfers
Airport transfers are not included in the tour price and must be booked separately in advance through Tucan Travel. If you have booked an airport/hotel transfer with us, please look out for someone with a sign which has your name, Tucan Travel, or both after exiting the customs hall.
If you arriving in to Suvarnabhumi International Airport (BKK) and have an arrival transfer booked, after exiting customs, please turn right, continue down the walkway past the counters, where your driver will be waiting by door 3 or 4 holding a TucanTravel sign with the main passenger’s name on it, Please do not exit the building. Please note that Bangkok BKK airport is very congested and if you do not see your driver immediately please take the time to look around and if necessary contact the local Tucan Travel representative on the contact number shown on your voucher.
If you are arriving in to Don Mueang Airport (DMK) from outside Thailand (International) and have an arrival transfer booked, please turn right after exiting customs and walk approximately 20-30 metres to Door No. 3 where your driver will be holding a Tucan Travel sign with the main passenger’s name on it.
If you are arriving in to Don Mueang Airport (DMK) from within Thailand (National) and have an arrival transfer booked, your driver will be waiting behind the barrier immediately in front of you after exiting customs, holding a Tucan Travel sign with the lead passenger’s name on it.
If you have booked an arrival transfer with us and you are going to be delayed by more than two hours, you must advise us of the delay at least six hours before arrival. If we are advised in time, we will make every effort to reschedule your transfer and your driver will be asked to wait for two hours after your new expected arrival time. However, if we are not made aware of any change, the driver will only wait for two hours after the original scheduled arrival time and after this point it will be up to you to arrange transport to your hotel at your own expense. Please contact us on the emergency contact details below if you are likely to be delayed.
Making your own way
If you would prefer to make your own way to and from your hotel, a public taxi is the easiest. At the airport, exit the customs area and turn right. Ignore all touts in the airport terminal offering taxi services and proceed down to Level 1, following the blue signs for “Public Taxis”. Outside the arrival building on the first floor (one floor down from arrivals) you will see the “Public Taxi” desks.
Give the dispatcher the name of your joining hotel. He or she will give you a slip of white paper. Hold onto it, do not give it to the driver, because it has instructions on what to do in the unlikely event of any problem. The dispatcher will give another part of the form to the driver.
When you get into the taxi, make sure the meter is on and showing 35 baht and ignore any ‘helpful’ advice from the driver to strike a cash deal off the metre. On arrival at the hotel, you will pay the fare on the meter, plus an airport surcharge of 50 baht that is not shown on the meter. In addition there may be optional expressway tolls of 75 baht which you should pay directly to the driver at the two toll stations. Typical costs would normally be around 400-500 baht in total (including metered fare, surcharge and tolls).