It’s not unheard of for prices offered to tourists in some shops to be inflated compared to prices offered to locals. Bargaining is a way of life in Sri Lanka and haggling at markets is therefore expected, except in Laksala stores (Sri Lanka Handicrafts Board), which offer fixed prices.
Be sure to shop around various shops and stalls, and compare the materials and quality of the goods before you start to negotiate prices with a seller. There’ll be lots of beautifully decorated batik clothing, carved wooden figures and elaborate masks, fruit, spices, jewellery and gems on offer in most of the markets. It’s particularly important to know your gems before you agree a price – these can vary widely in quality and materials.
Fair trade involves a bit of give and take, so it’s important to respect the effort, detail and skill that’s gone into making the product you’re buying. When haggling in Sri Lanka, you can generally achieve a discounts of around 15 to 30% depending on the item concerned. On the other hand, tea is generally cheaper in Sri Lanka than overseas and you’re unlikely to get a discount on local prices.
It’s no fun bartering when things get heated or unfriendly. If at any stage you feel a negotiation has turned sour, it’s OK to walk away. You’re not obliged to pay a price you feel is unfair or unwarranted.